Home FAQs

Quick Links

Click here to view and compare features of the Basic, Standard and Professional version.

Click here to access presentations with screen shots and explanations.

Click here to view an example PDF of the User Guide.

Further enquiries: info@membershipadmin.com.au

Call Me On Skype

Skype Me!

Sales and enquiries assistance

FAQs
key.jpg

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
1 Remote connection 222
2 We have a Windows 7 PC and the license is expired 331
3 mySQL and Web Graphics 343
4 Mass mailing 326
5 Uninstalling MASS 346
6 What are the differences between MASS Standard and MASS Professional? 345
7 We are a large organisation with 50 operators, what is the best configuration to purchase? 341
8 We require to print out Member Cards. How do we go about that? 431
9 Is there a WEB version of MASS? 450
10 We require to print out Barcodes on our membership cards. How do we go about that? 502
11 We are an Orienteering and Rogaining club. Do you support team entries and scores? 450
12 Why is the age in the Team members different than the Members age? 432
13 When I use Mail Merge to fax, it prints, instead of faxes. How can I overcome this problem? 391
14 How can we use the same merge document for merging with data from both enrolments and teams? 424
15 When merging a document, sometimes I get an error "The server raised exception" 405
16 Mail merging to an email - how do I do this in Word 2003? 386
17 Team Members Grid - change and saving amount of team member did not filter through 626
18 Activities Screen - Recalculator and No. of Concessions not corresponding 416
19 How do we change the date format? 439
20 Is the source code for MASS available to purchase? 424
21 Can we make redesign data entry screens? 400
22 We need to keep track of committees and sub-committees, should we use Activities or Teams? 436
23 What is the best way to incorporate multiple team types in one event? 426
24 Is there integration with MYOB accounting? 431
25 Can I become a distributor? 440
26 Can I get telephone support? 434
27 How much do you charge for enhancements? 403
28 Can I have a copy of this database at home as well as work? 409
29 I would like the Mouse wheel to scroll. How do I turn this on? 419
30 How can we go about designing our own reports? 438
31 Can this membership software database integrate with other databases? 429