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FAQs
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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
1 mySQL and Web Graphics 87
2 Mass mailing 89
3 Uninstalling MASS 112
4 What are the differences between MASS Standard and MASS Professional? 1297
5 We are a large organisation with 50 operators, what is the best configuration to purchase? 1286
6 We require to print out Member Cards. How do we go about that? 1448
7 Is there a WEB version of MASS? 1349
8 We require to print out Barcodes on our membership cards. How do we go about that? 1410
9 We are an Orienteering and Rogaining club. Do you support team entries and scores? 1403
10 Why is the age in the Team members different than the Members age? 1391
11 When I use Mail Merge to fax, it prints, instead of faxes. How can I overcome this problem? 1348
12 How can we use the same merge document for merging with data from both enrolments and teams? 1324
13 When merging a document, sometimes I get an error "The server raised exception" 1345
14 Mail merging to an email - how do I do this in Word 2003? 1237
15 Team Members Grid - change and saving amount of team member did not filter through 1333
16 Activities Screen - Recalculator and No. of Concessions not corresponding 1321
17 How do we change the date format? 1345
18 Is the source code for MASS available to purchase? 1263
19 Can we make redesign data entry screens? 1314
20 We need to keep track of committees and sub-committees, should we use Activities or Teams? 1298
21 What is the best way to incorporate multiple team types in one event? 1303
22 Is there integration with MYOB accounting? 1289
23 Can I become a distributor? 1259
24 Can I get telephone support? 1388
25 How much do you charge for enhancements? 1312
26 Can I have a copy of this database at home as well as work? 1390
27 I would like the Mouse wheel to scroll. How do I turn this on? 1318
28 How can we go about designing our own reports? 1265
29 Can this membership software database integrate with other databases? 1359