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FAQs
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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
1 Mass mailing 1
2 Uninstalling MASS 17
3 What are the differences between MASS Standard and MASS Professional? 1201
4 We are a large organisation with 50 operators, what is the best configuration to purchase? 1188
5 We require to print out Member Cards. How do we go about that? 1329
6 Is there a WEB version of MASS? 1241
7 We require to print out Barcodes on our membership cards. How do we go about that? 1275
8 We are an Orienteering and Rogaining club. Do you support team entries and scores? 1269
9 Why is the age in the Team members different than the Members age? 1245
10 When I use Mail Merge to fax, it prints, instead of faxes. How can I overcome this problem? 1235
11 How can we use the same merge document for merging with data from both enrolments and teams? 1208
12 When merging a document, sometimes I get an error "The server raised exception" 1214
13 Mail merging to an email - how do I do this in Word 2003? 1134
14 Team Members Grid - change and saving amount of team member did not filter through 1203
15 Activities Screen - Recalculator and No. of Concessions not corresponding 1172
16 How do we change the date format? 1198
17 Is the source code for MASS available to purchase? 1157
18 Can we make redesign data entry screens? 1212
19 We need to keep track of committees and sub-committees, should we use Activities or Teams? 1172
20 What is the best way to incorporate multiple team types in one event? 1188
21 Is there integration with MYOB accounting? 1187
22 Can I become a distributor? 1145
23 Can I get telephone support? 1278
24 How much do you charge for enhancements? 1218
25 Can I have a copy of this database at home as well as work? 1273
26 I would like the Mouse wheel to scroll. How do I turn this on? 1210
27 How can we go about designing our own reports? 1163
28 Can this membership software database integrate with other databases? 1258